1. Introduction

The personal data controller – self-employed Elena Herková, 5679/41 Studentská Street, ID No.: 40624676, registered in the Trade Register of the Trnava District Office under No.: Č207-17511, undertakes to protect the personal data of its customers and suppliers in accordance with the applicable legislation on the protection of personal data (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC and Act No. 18/2018 Coll. on the protection of personal data). This privacy policy describes how the self-employed Mgr. Elena Herková, 5679/41 Studentská Street, ID No.: 40624676, collects, processes and protects the personal data of its customers during visits to our website on the domain www.textservis.sk (“our website”) and/or when using our services.

In our Privacy Policy you will find:

• what information we collect,
• why we collect it,
• who we share the data with,
• how we protect your information,
• what your rights are,
• how you can modify, export or delete your data.

2. What data does the self-employed Elena Herková, 5679/41 Studentská Street, ID No.: 40624676 collects

When you fill in and submit the ´Order Form, Translation/Interpretation Request, Questions’ on our website, we require you to provide the following information: first and last name, company/institution name, e-mail, phone/mobile phone number. When you visit our website, we collect data about your web activity through cookies and analytics tools that record activity on our website. The information we collect in this way may include your IP address, device type and browser settings.

3. Why does Elena Herková, 5679/41 Studentská Street, ID No.: 40624676 collects data

We collect and process your personal data for the following purposes:

• to provide the services you have asked us to provide,
• to optimise and extend the services we provide to you,
• to protect the legitimate interests of our assets or the interests of our other customers,
• analysing visits to our website,

We will not collect excessive amounts of personal data or data that is not relevant to the purposes for which it is collected.

Legal basis for processing personal data of data subjects

Elena Herková, 5679/41 Studentská Street, ID No.: 40624676 proceeds according to Act No. 18/2018 Coll. on the protection of personal data and on amending and supplementing certain regulations (hereinafter referred to as the “Personal Data Protection Act”) and REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (hereinafter referred to as the GDPR).

The legal basis for the processing of personal data is:

• the data subject’s consent to the processing of personal data
• performance of a contract to which the data subject is a party
• the legitimate interest of the controller
• the fulfilment of obligations arising from the law – when storing data about you and your order in our accounting system or when disclosing the data to state and other authorities that supervise our activities or that resolve disputes or execute decisions.

Consent of the data subject

• The data subject gives consent to the processing of personal data freely, without coercion, as well as without conditioning it on the threat of refusal of the contractual relationship, the services provided or the obligations imposed on the controller.
• The data subject shall give consent separately for each purpose of processing the personal data.
• The data subject may withdraw consent at any time.
• The company considers the personal data provided to be confidential and emphasises respect for privacy.

4. Advertising and other systems

We use advertising systems (such as Google AdWords) that collect third-party cookies on our website. Cookies collected by these advertising systems will be used by third parties for advertising purposes.

Our website uses Google AdWords remarketing services to advertise specific content, solely for the purpose of advertising via the internet, in particular on Google’s advertising network. Google AdWords Remarketing allows us to tailor our advertising content to better suit your needs and only show ads that are relevant to you.

You can refuse the use of cookies by selecting the appropriate settings in your browser. Please see details on Cookies on this webpage.

5. Retention period of personal data

The retention period of personal data is determined according to the specific purpose of the processing of personal data and according to the requirements of specific regulations. Usually only for the period of time for the creation of a response to your enquiry based on the completion of the order form, for the processing of the order placed by you, its execution and payment.

We securely dispose of all personal data whose processing purpose and retention period has expired.

6. Sharing your data

We do not share your personal data with third parties, such as:

• with web service providers

With the exception of the previous sentence, your personal data will not be shared with any third party without your consent, except in the following cases:

• Where the Company is required to disclose personal information by law or public order; or
• where the sharing of personal data is expressly permitted by applicable law.

We are committed to keeping your personal information secure. We have therefore put in place appropriate physical, technical and organisational measures and plans to protect and secure your data. The aim is to eliminate unauthorised or unlawful processing of your personal data or accidental, unauthorised or unlawful access, use, transfer, processing, copying, alteration, loss or corruption of your data.

7. Right of access to your data and right to lodge a complaint

You may request to update or delete your personal data by sending an email to info@textservis.sk. If you feel that your data has been unlawfully processed, please contact us at info@textservis.sk and we will undertake to resolve the problem without delay. You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

8. Validity of the Privacy Policy

This Privacy Policy is up to date. The last update was made and published on the website www.textservis.sk on 30.06.2023. We reserve the right to amend or supplement the Privacy Policy at any time, in particular in order to adapt it to the further development of our website or the introduction of new technologies.